Can you reverse an electricity purchase?

No, you can’t. Once you’ve finished your transaction it can’t be reversed. So, always double-check that the information you have entered is correct before completing your purchase.

How do I recover my electric token?

To retrieve your last purchase, SMS your meter number to 31371 and your token will be sent back to you.

How do electricity tokens work?

A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up.

Can I buy electricity online from FNB?

Follow the prompts and select/enter option 1 (Prepaid). STEP 2: Select Electricity. STEP 3: Select Enter Electricity. STEP 4: Select the meter number for which you want to buy electricity.

How do I retrieve my Standard Bank Token?

What do I do if my token is lost or stolen? Report lost or stolen tokens to Business Online on 0860 123 007. Standard Bank will issue you with a new token after validating your request with your company’s designated person. One-time passwords will be sent via SMS until you receive your new token.

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How do I claim my FBE token?

You can claim your FBE token by dialing *130*269# from your mobile phone or contact your local municipality to find out if you qualify and how to apply. Just note that they only give FBE to people who earn less than a certain amount per month.

What happens when prepaid electricity runs out?

When meter balance reaches zero, the meter switches off the electricity that powers your house. Indeed, the prepaid electricity meter has a relay (an automatic switch) which disconnects the power when there is no units left. When you top up, the meter balance increases and the relays lets electricity flows again.

How can I get free basic electricity?

To claim the benefit, customers should visit their nearest vendor. Alternatively, USSD codes *130*869# or *130*269# are available to already configured customers to claim the benefit via a cell phone at no charge to the customer.

Why is my prepaid meter rejecting token?

WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index.

Does FNB charge for buying electricity?

All First National Bank customers except for those with Private Wealth accounts are charged R2. … And only those with Easy Zero, PAYU and Easy Smart accounts get to buy airtime and data at no cost when they use the bank’s app, says Elmar Gräter, the head of pricing in FNB’s Consumer Core Banking division.

What network does FNB SIM use?

MVNOs that run on Cell C’s network include FNB Connect, Standard Bank Mobile and Virgin Mobile. Cell C told MyBroadband that as part of its migration of postpaid customers to Vodacom and prepaid customers to MTN, MVNO customers will be moved to MTN’s network over the course of three years.

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How can I buy prepaid meter Online?

How to recharge prepaid meter using Quickteller

  1. Visit and choose a distribution company. …
  2. Fill in your details. …
  3. Fill in your card details and make the payment. …
  4. Confirm the payment and top-up the recharge code. …
  5. Once done, you will receive a successful payment message at the top of the page.